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  • 'Responsible' most overused word of 2013
    22
    Jan
    Have you used the word responsible to describe yourself on your Linkedin profile? So have millions of others according to a new report by LinkedIn. The networking site has trawled through the 259 mill...
  • Using the telephone makes workers ‘nervous’
    13
    Jan
    A survey of 2,500 office workers revealed the popularity of email with 94% saying that they prefer email to speaking on the telephone. More than a quarter (28%) of all employees said that telephone co...
  • Anyone can be Superman with Wi-Fi X-ray vision
    02
    Sep
    Researchers at the Massachusetts Institute of Technology’s Science and Artificial Intelligence Laboratory are working on a new ways to utilise Wi-Fi that will allow anyone to have X-ray vision.
  • The new commute: a floating tube at the speed of sound?
    14
    Aug
    Paypal Founder unveils plans for near-supersonic “Hyperloop”. The plan floated by the Entrepreneur Elon Musk would link Los Angeles and San Francisco in 30 minutes. The same journey takes one by hour ...
  • Lawyers at top firm told to be punctual or else
    09
    Feb
    An email from a British partner at an international law firm that demanded top lawyers in his Shanghai office be punctual has gone viral after the email was leaked to a legal blog.
  • Conservatives to push for abolition of retirement age?
    09
    Feb
    The Conservative Party could plan for the end of "a single retirement age" in its manifesto for the 2015 general election, says a report in this week’s Sunday Telegraph (Sunday 6 January 2013).

Current Vacancies

  • Manchester - £19,000 pa

    We specialise in the recruitment of high quality candidates in the IT sector. We have an excellent opportunity for a Service Desk Support Analyst / 1st Line Helpdesk Support to join a high to be responsible for providing first line helpdesk support to external customers, assisting them with Magento eCommerce software and administration issues via phone, email and helpdesk tickets. Service Desk Support Analyst / 1st Line Helpdesk Support Core Duties Monitor, analyse and respond to all new incidents and service requests via ticketing system, email, telephone and face to face. Maintain a high degree of client service for all support queries and adhere to all service level agreements. First line support for B2B clients by assisting and taking ownership when dealing with user issues. Gathering further information and approvals as required to allow tickets to be progressed accordingly. Log all calls on the call logging system. Maintain a log of any software problems detected. Be proactive with Magento and other technology software questions/issues. Escalate emergency issues internally, coordinating and managing internal development workflow to address client support requests. Assisting the team with the management of historic support requests submitted by clients, to review and potentially understand/identify ongoing or recurring issues. Proactively identify areas Ampersand could address for recurring issues or problematic areas across all clients. Work with PMs, Bas and developers to continuously improve our client care and support services. Work closely with the testing team to help improve quality. Work closely with project and BAU teams to ensure development work is coordinated and scheduled in as efficiently as possible. Ability to follow processes and procedures, but also to challenge and improve where necessary. Communicate service-impacting issues to the Head of Service. Service Desk Support Analyst / 1st Line Helpdesk Support Core Skills required Previous experience with first line client contact and support using an online logging system. Knowledge of the principles of service desk support, Articulate, organised and strong client facing management skills. Experience dealing with client support tools used to track, monitor and manage client requests. Experience of using call logging software, ideally Jira. Excellent communication oral and written skills with the ability to clearly communicate information in relation to issues or requests made by clients, Bas and developers. Knowledge and understanding of the basic functions and processes of an ecommerce platform such as Magento. Specific experience with helpdesk applications/software such as Bugzilla or Zendesk Jira being the preference, not essential Digital agency experience, not essential Are you enthusiastic about this job? Send us your CV in word format today

  • Chiswick, W4 - £25,000 to £27,000 pa

    We specialise in the recruitment of high quality candidates in the IT / Gaming Sector. We have an excellent opportunity for a Client Support Specialist to join a very interesting company based in Chiswick. Client Support Specialist’s Core Duties Provide fast and accurate customer service. Learn our platforms and advanced troubleshooting of our streaming architecture. Work effectively with production teams to achieve results. Maintain a "birds eye view" of all live and upcoming content across platforms and be able to take action when needed. Typical day: Confirming schedule of all live events for the day. Monitoring data and video streams for quality and timeliness Thoroughly documenting all events, issues and customer interactions. Provide fast, accurate customer service on platform and live event questions. Onboarding next day’s schedule of events, confirm for accuracy. Hand off all content and responsibilities to next shift. Client Support Specialist’s Skills required Proactive as our client deals with live data & video. Every minute counts. Make fast right decisions Customer service experience. Cover 24/7/365 operation, weekends and overnights are required. Basic knowledge of video production workflows. Interest in Technology Experience in an office environment, not essential Experience with live event experience / Production, not essential Experience with Tech/web-based support teams e.g. NOW TV, Amazon Prime etc… Experience with IT Helpdesks, ideally customer facing helpdesks, not essential People with experience in online bookies/app support/stream troubleshooting environments Are you enthusiastic about this job? Send us your CV in word format today

  • Doncaster - Salary negotiable

    We specialise in the recruitment of high quality candidates in the IT sector. We have an excellent opportunity for SAP Developer to join a manufacturer based in Thorne. SAP Developer’s Core Duties The successful candidate will be employed primarily as an in-house ABAP developer for SAP ERP, with some CRM and BW, in developing SAP solutions for the business. An experienced SAP ABAP Developer, with a focus on SD, MM and WM, candidates will have experience of all SAP development tools, ie ABAP, BAPI, SAP Script, Smartform, iDoc etc for developing reporting and transactional functionality. Will be responsible for SAP modifications and enhancements, as well as being responsible for SAP form and output design, so must be able to design, test and de-bug as well as programme. Any additional SAP skills will be a positive advantage as the post holder will be expected to act as an in-house development knowledge-base for the IT team. SAP Developer’s Skills required Must have own transport to attend site out of hours on occasions. The candidates must have experience with SAP SD or MM modules preferably within a manufacturing Good communication skills Are you enthusiastic about this job? Send us your CV in word format today

  • York - £27,000 pa

    We specialise in the recruitment of high quality candidates in the IT sector. We have an excellent opportunity for Systems Support Engineer to join a successful IT organisation to work within the Technical Services Team, supporting external customers and internal IT systems and staff. Systems Support Engineer’s Core Duties Acting as 2nd line technical helpdesk support to external customers, internal staff and systems and hosting environment Support of Windows Server Operating Systems and Server applications including Exchange, SQL Server and IT Security products on internal and Customer systems. Support of virtualisation infrastructure Support of network infrastructure Server maintenance and upgrades Server and client security configuration May be required to be available 'on call’ out of normal business hours All other IT duties which may arises Systems Support Engineer’s Key Experience Minimum 3 years’ experience in an IT systems environment Experience and good working knowledge of Microsoft Server/Client products PC/Server Hardware. Good knowledge of computer network system protocols, IP addressing and TCP\IP networking IT Security Products Must have current full driving license Systems Support Engineer’s Desirable Knowledge/Qualifications Cisco CCNA Microsoft MCSA/MCSE Microsoft SharePoint Citrix XenApp/XenDesktop Microsoft CRM Linux/Unix Operating Systems Mobile Device Management Platforms Server Hardware IT Security products Are you enthusiastic about this job? Send us your CV in word format today

  • Bracknell - £20,000 to £24,000 pa

    We specialise in the recruitment of high quality candidates in the IT Sector. We have an excellent opportunity for a IT Support Technician to join specialist research and consultancy organisation to provide IT support to over 200+ Staff members by phone, email and face to face contact. IT Support Technician’s Core Duties First response answering, logging and resolving support calls - phone, email, face-to-face Installing new equipment and software for clients, assisting with their familiarisation Supporting a wide range of software products (Windows 7, Microsoft Office, Windows Server 2012) Troubleshooting both hardware and software problems Logging support calls with suppliers Performing preventative maintenance and health checks on the network Backing up Network Dealing with equipment deliveries Dealing with correct disposal of old equipment Auditing hardware and software IT Support Technician’s Experience required Experience in similar role Experience of installing and supporting Windows 7 and 10, plus Microsoft Office 2010 & 2016 Experience of Active Directory - setting up users, groups, permissions Experience of Windows Server 2008, 2012 and Microsoft Exchange Server 2010 Ability to build PCs and laptops either from scratch or from pre-existing image Acute attention to detail at all times Excellent verbal communication skills and ability to deal with people at all skill levels Ability to deliver quality, timely IT Support Experience supporting network infrastructure Experience with digital phone systems, such as Splicecom would be highly advantageous Are you enthusiastic about this job? Send us your CV in word format today

  • Canary Wharf - £35,000 to £50,000 pa

    We specialise in the recruitment of high quality candidates in the IT sector. We have an excellent opportunity for Junior Python Developer to join a highly successful IT company based in Canary Wharf. Junior Python Developer’s Key Skills You already master at least one programming language You write clean code that allows other developers to extend it You document everything You are familiar with the latest development and DevOps technologies but you use them wisely You have a sound understanding of common network and application protocols You have a decent understanding of Linux internals You like to know how things work and constantly try to improve them You test everything Junior Python Developer’s Experience Required RESTful API design and implementation Python (Flask) Riak KV, Redis Git CI/CD experience RAML/Swagger Agile development Experience with Cloudstack or other cloud orchestrators, not essential Golang, desirable, not essential Are you enthusiastic about this job? Send us your CV in word format today

  • Canary Wharf - £50,000 to £80,000 pa

    We specialise in the recruitment of high quality candidates in the ITsector. We have an excellent opportunity for Senior Python Developer to join a highly successful IT company based in Canary Wharf. Senior Python Developer’s Key Skills You already master at least one programming language You write clean code that allows other developers to extend it You document everything You are familiar with the latest development and DevOps technologies but you use them wisely You have a sound understanding of common network and application protocols You have a decent understanding of Linux internals You like to know how things work and constantly try to improve them You test everything Senior Python Developer’s Experience Required RESTful API design and implementation Python (Flask) Riak KV, Redis Git CI/CD experience RAML/Swagger Agile development Experience with Cloudstack or other cloud orchestrators, not essential Golang, desirable, not essential Are you enthusiastic about this job? Send us your CV in word format today

  • Basildon - £40,000 to £65,000 pa

    We specialise in the recruitment of high quality candidates in the IT Development sector. We have an excellent opportunity for a MS SQL / MS Access Developer to join a highly successful telecommunications company based in Basildon, Essex. Their in-house bespoke systems are driven by Microsoft SQL databases with a number of Web and MS Access front-end tools. The ideal candidate will have a rounded development background; they ae looking for someone with the ability to develop applications in a prototype environment, someone with extensive experience in the design and creation of stored procedures and SQL functions along with the ability to write efficient code that avoids locking and is fully error trapped. Candidates must have experience of developing in a semi-live or live environment with current T-SQL knowledge. In addition to Web based and VBA functional developmentst, candidates will be required to conduct data extractions and produce data quality analysis and management information across a range of data sources. The role will involve multiple ongoing inter-related system developments and enhancements, therefore the candidate will need to demonstrate the ability to prioritise and manage development requests, be self-motivated, organised, flexible and methodical in their approach. MS SQL / MS Access Developer’s Key Requirements Essential: Complex SQL (Stored Procedures, Functions, Triggers) on Microsoft SQL Server Extensive VBA development experience in MS Access Desirable: MS SQL SSIS & SSRS MS SQL Server Maintenance and Performance Experience Experience of working in an Agile environment Experience of business process automation software ETL/Data Warehouse experience C# .NET / ASP.NET Application Development Experience of Web Services (Web API & WCF) Development The successful applicant will be a core member involved in the ongoing development of our business. Are you enthusiastic about this job? Send us your CV in word format today

  • City of London - £40,000 to £50,000 pa

    We specialise in the recruitment of high quality candidates in the Telecommunications sector. We have an excellent opportunity for a Product Manager to join a global telecommunications company. Focus of this role will be transversal across the product management team working on billing and commercial offerings. The product manager will be responsible for service building blocks that are transversal across product lines. These include (non exhaustive list) : commercial offer, billing & rating and customer service reporting and statistics. He/she drives the new feature development in these domains. The product manager leads the implementation of these new developments with all departments involved. Based on customer feedback, a vision on the future of telecommunications and competitive intelligence, the product manager develops future roadmaps for his/her domain of responsibility. The product manager is also responsible for the pre-sales support of his/her products and services towards large prospects. He/she participates in meetings and calls with customers and contributes substantially to writing answers to Requests for Proposal (RFPs). Telecommunication Product Manager’s Role & Responsibility Principal Responsibilities Conduct market analysis and competitive intelligence Drive internal/external communications related to your domains of responsibility Product development Develop business cases for new features Write detailed product requirements and a corresponding acceptance criteria and validate these with other departments, customers, prospects and/or partners Follow up on the implementation of new features Execute functional acceptance tests Track the performance of newly developed services against business case Pre-sales support Act as the middleman between sales team and technical/operational teams for all matters relating to the domains you are responsible for Assist the sales team with answering technical inquiries of prospects and customers Take an active role in meetings or conference calls with prospects and customer, preparing custom presentations for this purpose Business Project management Manage the implementation of some of your projects with project contributors from other departments, from business case to "sunset review", in-line with project management methodology. Includes monthly status presentations to the executive team. Prior to launch, you ensure that all tests have been performed and that systems and tools are ready Organise internal and external communication to launch the service. Telecommunications Product Manager’s Key Experience IT or Telecommunications engineer with marketing experience or commercial engineer with strong technical affinity. +2 years of professional experience, preferably in telecommunications or (enterprise) cloud services Excellent English speaking and writing Postgraduate business education or MBA is a plus Knowledge of enterprise (tele)communications networks and systems is a plus Good understanding of web development standards (HTTP, SOAP, REST) and APIs is a plus Strong communicator, methodical and organized Are you enthusiastic about this job? Send us your CV in word format today

  • Slough - £25,000 pa

    LinkPoint specialises in the recruitment of high quality candidates in the ITsector. We have an excellent opportunity for an ICT Support Technician will provide day-to-day ICT support for staff and students on a school site. They will liaise with the School staff and the ICT Service Desk to identify, prioritise and resolve all ICT support and service requests. This position is a group role and may be required to support other schools/sites as requested by the ICT Network Manager and/or ICT Client Services Manager. ICT Support Technician’s Core Duties Carry out routine maintenance of all computer hardware and network services to maintain agreed availability. Respond to and resolve ICT faults and requests through onsite visits and remote support tools, to achieve agreed service levels. Install and configure approved computer hardware and licenced software, following agreed policies and procedures. Maintain site documentation, including hardware and software inventories, to ensure accuracy of information, legal and financial compliance. Manage staff and student user accounts following agreed policies and procedures. Monitor server back-ups to ensure system and user data is protected and secure. Monitor ICT (physical and network) security and report any risks or incidents to School Head teachers, the ICT Network Manager, ICT Client Service Manager and the Head of ICT (UK). Maintain site documentation to ensure accuracy of information. Any other reasonably requested duties. ICT Support Technician’s Person Specification Excellent customer service skills Good communication skills, including written and verbal interpersonal skills Self-motivation, effective time management and the ability to work unsupervised Must be able to use initiative and work under pressure Ability and willingness to learn new skills and methods Have the ability to think creatively and problem solve Ability to work closely with and help develop the skills of other team members Experience of working in a Service Desk environment (1st or 2nd line support role) A clean UK driving license ICT Support Technician’s Technical Skills Microsoft Active Directory: Windows 7/8/10 OS Microsoft Office /10/13 Suites LAN & WAN technologies and protocols, including VLAN, wireless, DNS, DHCP. SIMS.net: Support Are you enthusiastic about this job? Send us your CV in word format today

  • Cambridge - £19,500 to £23,000 pa

    We specialise in the recruitment of high quality candidates in the IT support sector. We have an excellent opportunity for a temporary ICT Technician to join an education establishment based in Cambridge, initially on a temporary basis with a possibility of a permanent position for the right candidate. The overall purpose is to support teaching staff in ensuring that the students of the school are able to achieve their learning potential through the provision of high quality, relevant ICT support services that enable teaching staff to maximise their capacity for delivering the curriculum and encourage students to use ICT effectively. ICT Support Technician’s Core Duties Maintain and continuously monitor the efficient operation of the ICT Infrastructure to ensure full functionality for students and staff use. Repair hardware and software within technical capabilities Ensure the health and safety of the equipment and operation including safe transit of equipment, assembly and dismantling of equipment and materials, cleaning and storage Ensure the systematic checking, cleaning, security and integrity of all classroom equipment. Provide technical assistance and practical support for the Schools ICT systems to students and staff within agreed timescales including; Set up hardware/peripherals and install software as required Assist with implementation and installation of new ICT based hardware Assist with the preparation of maintenance programmes. ICT Support Technician’s Requirements Experience supporting IT hardware Experience supporting Software Experience working in a Windows environment Must hold a current Enhanced DBS Certificate IT Qualification Experience working in a school would be highly desirable Are you enthusiastic about this job? Send us your CV in word format today

  • East London - £50,000 to £70,000 pa

    We specialise in the recruitment of high quality candidates in the IT Development sector. We have an excellent opportunity for a Senior Software Developer to join a software company that builds trading platforms allowing the everyday-person to build algorithms for trading strategies, without the need for a quant or knowledge of coding. For years, major institutions and funds have had significant advantages over the everyday-person. Due to the super computers that sit within our pockets these days, the sort of technology that created such disparity is becoming available to everyone. Senior Software Developer’s Core Duties Able to deliver Solutions such as: Allowing people to build complex trading algorithms in minutes Using machine learning to only deliver contextually relevant content and feedback on strategies and news Allowing for any individual from any country to invest in the entire global equities market in a few clicks (not limited to a specific country or region Using block chain to create exciting new ways to trade and invest in financial derivatives Delivering these solutions in an engaging mobile format Delivering these solutions freely and easily Although there are no language-specific or education requirements for the role, below you can find their current technical stack and other technical information: Technology stack includes, but is not limited to, the following: Angular 2 (Angular now) TypeScript SASS AWS NodeJS Java (Spring) Cassandra CircleCI Trello Circle CI for automated testing. They are consuming various AWS services, including Elastic Beanstalk, Route53, CloudFront, S3, EC2, DynamoDB and more. Are you enthusiastic about this job? Send us your CV in word format today

  • Ashford - £30,000 to £35,000 pa

    We specialise in the recruitment of high quality candidates in the IT Development and IT Programming sector. We have an excellent opportunity for a C++ Programmer / Software Developer working on a Windows platform. They are looking for a skilled C++ programmer working on a Windows platform, using the latest C++11 including STL and Windows SDK (including MFC). They also work with SQL and SQLite and any expertise / knowledge with these would certainly be beneficial. They have a team of 8 developers working on a premier desktop based CAD product. Benefits: Salary is £30k - £35k (depending on experience) 25 days holiday (raising to 28 after more time with the company) A flex-time environment, and casual dress. 3% contribution Pension scheme (of course!) Optional BUPA Modern Office Environment Friendly Staff, and Easy going. Are you enthusiastic about this job? Send us your CV in word format today

  • Manchester - £300 to £350 pd

    We specialise in the recruitment of high quality candidates in the IT Development sector. We have an excellent opportunity for a Full Stack .Net Developer to join a very successful organisation based in Manchester. Our client has a mixture of old and new technologies being used throughout the organisation ranging from old Win32 applications through to all incarnations of ASP.Net web apps, Web Forms, MVC and a mix of both with some Angular thrown in too. Very little work is done on the old Win32 apps as these will be redeveloped in the near future into Cloud-based web apps utilising Angular 4, oData Web Api’s, Entity Framework and MS SQL backend. All current web apps are using Angular JS 1.6 where possible but contain MVC and some Web Forms. Full Stack .Net Developer’s Key Requirements Angular 1/2/4 HTML/CSS JavaScript jQuery v2 onwards Bootstrap v3 onwards C# .NET 4.5 onwards Web Forms v4.5 onwards MVC v4 onwards Web API v2 onwards .NET oData Web Services Entity Framework SQL Query Writing SQL Stored Procedures Full Stack .Net Developer’s Desirable skills? SignalR v2 onwards SQL Server Reporting Services (SSRS) TFS Source Control oData queries WinForms WPF Are you enthusiastic about this job? Send us your CV in word format today

  • Manchester - £35,000 to £45,000 pa

    We specialise in the recruitment of high quality candidates in the IT Development sector. We have an excellent opportunity for a Full Stack .Net Developer to join a very successful organisation based in Manchester. Our client has a mixture of old and new technologies being used throughout the organisation ranging from old Win32 applications through to all incarnations of ASP.Net web apps, Web Forms, MVC and a mix of both with some Angular thrown in too. Very little work is done on the old Win32 apps as these will be redeveloped in the near future into Cloud-based web apps utilising Angular 4, oData Web Api’s, Entity Framework and MS SQL backend. All current web apps are using Angular JS 1.6 where possible but contain MVC and some Web Forms. Full Stack .Net Developer’s Key Requirements Angular 1/2/4 HTML/CSS JavaScript jQuery v2 onwards Bootstrap v3 onwards C# .NET 4.5 onwards Web Forms v4.5 onwards MVC v4 onwards Web API v2 onwards .NET oData Web Services Entity Framework SQL Query Writing SQL Stored Procedures Full Stack .Net Developer’s Desirable skills? SignalR v2 onwards SQL Server Reporting Services (SSRS) TFS Source Control oData queries WinForms WPF Are you enthusiastic about this job? Send us your CV in word format today

  • South Ockenden - £30,000 to £35,000 pa

    We specialise in the recruitment of high quality candidates in the IT Development Sector. We have an excellent opportunity for a Web Front End Developer / Designer to lead the rebranding of multiple group websites including e-commerce and extranets for a leading UK Insurance Broker, based in South Ockendon. Web Front End Developer / Designer’s Profile The role would suit a dynamic individual who is looking for a fresh challenge and flair for design. This would involve new ideas and concepts. The candidate would be expected to have worked on a number of different types and styles of commercial web sites and be able to lead the business in design ideas and justify their design to decision makers within the business. Training is encouraged and incentivised through their training incentive programme along with an attractive benefits package. Web Front End Developer / Designer’s Key Requirements At LEAST 4 years commercial experience working within a professional services environment, preferably working in an IT/ technical environment. Ability to use conceptualisation software (Axure) Understand and author technical documents. Experience leading small developments. Enthusiastic and passionate about IT, design and technology. Experience and knowledge of software development tools & methodologies. Experience of source control and ALM and full SDLC (JIRA / SVN) Experience in responsive design, mobile friendly apps. BOOTSTRAP, HTML5, CSS3, JQuery, Angular JS. Integration with Web API.(JSON) Familiarisation with Image manipulation (Fireworks, Photoshop, etc) A flair for design. Attention to detail. Web Front End Developer / Designer’s desirable experience • SharePoint experience. • CMS tools (Wordpress, Umbraco) • Working with testers. • Xamarin • ReactJS / Social media integration Are you enthusiastic about this job? Send us your CV in word format today

  • Godalming - £30,000 to £35,000 pa

    We specialise in the recruitment of high quality candidates in the IT sector. We have an excellent opportunity for a Data Mapping Analyst with extensive experience using MS Excel to join a software warehouse for the financial service industry, based in Godalming. The role will grow into being a company product and industry expert of data definitions and relationships. Core Duties Reconciling data fields Data mapping and manipulation of data fields using MS Excel and VBA Assisting with data field definitions Working with assisting software developers Assist with project management Skills required Excellent PC Skills Experience with data mapping is required MS Excel Experience - advanced user level VBA and SQL experience is helpful High Level of attention to detail essential Good communication skills Able to work autonomously Experience in the financial services industry would be advantageous Are you enthusiastic about this job? Send us your CV in word format today

  • Watford - £35,000 to £45,000 pa

    We specialise in the recruitment of high quality candidates in the IT Sector. We have an excellent opportunity for an IT Account Manager to join a high successful IT MSP (Managed Service Provider based in Watford. Specialising in cloud hosted services supported by Citrix, their staff possess in depth knowledge of the IT software and hardware they support and the services they offer. They are now actively looking to recruit an experienced Account Manager with previous experience of working with MS Windows desktop & Servers, networking and Citrix environments. Basic Salary £30k to £35k pa £45k pa OTE IT Account Manager’s Core Duties Generate sales among client accounts, including up & cross-selling Contract renewal, negotiation & retention Operates as the point of contact for assigned customers Develops and maintains long-term relationships with accounts Makes sure clients receive requested products & services in a timely fashion Communicates client needs and demands to colleagues Forecasts and tracks client account metrics Manage projects within client relationships, working to carry out client goals while meeting company goals Identifies opportunities to grow business with existing clients Coordinate with staff members working on the same account to ensure consistent service Service multiple clients concurrently, often meeting deadlines Keep records of client transactions IT Account Manager’s Key Requirements Demonstrable Account Management experience (IT industry) Candidate MUST have an extensive knowledge/understanding of selling Windows PCs & Servers, Citrix Hosted environment and peripherals Client focused solutions experience Project management skills Ability to manage client needs with colleagues Talent for influencing client management Ability to manage multiple projects & relationships simultaneously Proven negotiation & listening skills Well-spoken with excellent written and verbal communications Is able to demonstrate the ability to conduct Presentations effectively Good all-round time management & planning Are you enthusiastic about this job? Send us your CV in word format today

  • Guildford - £18,000 to £20,000 pa

    An excellent opportunity has arisen for an IT Helpdesk 1st Line Supportengineerto join one of our very successful client’s teams. The candidate will be required to provide first line IT Support Services to all users at a law firm, assisting the ICT Network Manager with projects and network maintenance. IT Helpdesk Responsibilities: Resolving and escalating all assigned support queries in accordance with the SLA Keep users updated with the on-going status of all outstanding faults and estimate times of completion Logging support jobs with suppliers and following through to resolution Providing support and assistance to first line as required Maintain integrity of system backups and ensure off site storage procedures are followed Maintain policy for daily system maintenance checks Creation of new user accounts, deletion of leaver accounts and administering movers Document new and existing system processes to be used by ICT personnel Creating and maintaining images for desktop clients Maintenance of TDSI Door Entry System including stock levels Assist the ICT Network Manager where required Management of corporate mobile devices Maintaining relations with Print supplier to ensure smooth running of print fleet Maintain stock control process for all ICT assets Systems Management: Installation and management of all user applications including but not limited to: Office 2010 / 2013 BigHand 4 Digital Dictation IRISLaw Enterprise Practise Management Oyez Legal Forms Quantum Skip Adobe Acrobat and Reader Sun Systems Online Services - Lexis-Nexis, Land Registry Installation and management of all back office network systems including but not limited to: Active Directory 2008 Exchange 2010 / 2013 Symantec BackupExec Symantic Antivirus Citrix / XenApp Papercut Printing TDSI Door Entry System Alcatel Omni PX Telephone System Microsoft Lync for Enterprise Voice 1st Line Support Requirements: Level 2 IT Qualification or similar 1-2 years’ work experience in the IT industry Experience working on an IT Helpdesk, highly desirable Degree in an IT related field would be advantageous Microsoft Certification would be advantageous Experience Configuring Microsoft Outlook for Email Server support would be advantageous Strong knowledge of Microsoft environments Analytical, ability to troubleshoot problems Strong verbal/written communications skills Car & Driving Licence

  • London Bridge - £35,000 to £55,000 pa

    We specialise in the recruitment of high quality candidates in the IT Development sector. We have an excellent opportunity for a full stack developer to join a highly successful company. JavaScript Full Stack Developer Core Duties General Full stack development with solid experience in Java, SQL and JavaScript to develop a cloud base document management system. JavaScript Full Stack Developer Key Requirements Experience with Java Experience with SQL Experience with Javascript Experience with Cloud base documents management systems would be highly desirable. Are you enthusiastic about this job? Send us your CV in word format today

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