3rd Line Support Engineer


MA TLS 998602c


3rd Line Support / Helpdesk, Exchange Specialist, Firewall & Security, Forefront / FIM , Helpdesk Manager, Infrastructure, Infrastructure Consolidation, LAN/WAN, Microsoft Infrastructure, Network Administrator, Network and Telecommunications, Network Manager, Server Administrator, Server Consolidation, Service Desk Analyst 1-3rd Line, Solutions Architect, Storage Virtualisation, Support and Training, System Admin Technician Engineer, System Center Configuration Manager, System Center Consultant, System Center Service Manager, Systems / Support Analyst, Systems Management, Systems/Network Admin, Technical Architect, Virtualization, Wireless Technologies


£275 to £300 Per Day


2-3 months +



Contract Type:


We specialise in the recruitment of high quality candidates in the IT support sector. We have an excellent opportunity for a 3rd Line Support Engineer oversee IT operation & support and ensuring that IT Inventory is correctly maintained and available upon request.

3rd Line support Engineer’sCore Duties

  • Assist & Develop solutions for IT related projects
  • Assist with planning the expansion of IT systems in order to meet company growth
  • Responsibility for all IT systems including servers, switching, desktops, printing and phones. This would include maintenance, fault-finding, upgrades, security and office moves
  • Contact with all external IT consultants regarding databases, website, telecoms, systems
  • Manage IT inventory and purchasing requirements
  • The applicant would be expected to keep up to date with current technologies and be able to suggest new ways to introduce technology that would benefit the company and increase productivity
  • Perform upgrades and maintenance on the infrastructure, both in and out of hours
  • Ensuring the stability, security and performance of the infrastructure
  • Minimizing downtime through pro-activity and performance monitoring

3rd Line support Engineer’s Key Skills

  • Broad understanding of networking technologies and principles
  • VMWare (ESXi, vCenter, vSphere, VRops)
  • Firewall setup, administration & networking technologies
  • Administration and networking of telephony systems
  • Microsoft Windows Server 2008/2012 onwards
  • Active Directory / DFS / DHCP / DNS / TS / VPN / WDS / WSUS
  • Exchange Mail Server and Mimecast
  • Veeam Backup & Replication (or equivalent)
  • Linux (Ubuntu/CentOS/SUSE)
  • Microsoft Windows 7&10, Office 2013 Onwards
  • Laptop/Desktop role out, rebuilds, imaging, support
  • Microsoft SQL Server 2005 onwards, would be advantageous
  • Remote Support Experience would be advantageous
  • Adobe Acrobat / Design Standard Creative Suite, would be advantageous

Are you enthusiastic about this job? Send us your CV in word format today