IT POS Engineer

Reference:

MD / ITPE 2904785

Sector:

1st Line Support / Helpdesk, 2nd Line Support / Helpdesk, 3rd Line Support / Helpdesk, Support and Training, Systems / Support Analyst

Salary:

£120 to £180 Per Day

Benefits:

9 Month + Contract poss perm

Town/City:

Surrey Quays, London

Contract Type:

Contract

We specialise in the recruitment of high-quality candidates in the IT sector. We have an excellent opportunity for an IT POS Engineer for a huge global sports store who enjoys resolving complex incidents and implementing leading-edge POS solutions together with providing excellent customer service to join our growing team.

Contract: Long term 9 months ++ plus possibility of Temp to Perm

Rate: £115 to £160 per day, depending on Tax Status and Experience, possibly slightly higher for the perfect candidate.

IT POS Engineer’s Core Duties

  • Responsible for providing technical support to all their internal customers
  • Work on the various POS projects to implement their clients.
  • Perform a variety of proactive tasks which will help maximise customers' experience, perform root-cause analysis and prevent reoccurring issues.
  • Resolving monitoring alerts, system maintenance and upgrading customer systems
  • Deal with incoming incidents in a professional, courteous manner over the ticket portal and via email.
  • Take ownership of incidents and manage them in a logical and methodical manner.
  • Accurately log incidents by categorising and prioritising them in line with procedures.
  • Monitor the status and progress using the provided request logging system for assigned incidents.

IT POS Engineer’s Key Skills

  • IT Qualification or Experienced IT Background
  • Full Professional and Confident English
  • Organised, Committed and Responsible
  • Firewalls, Payment Terminals, SaaS Technologies, POS and Payment Solutions & API Connectivity experience

Are you enthusiastic about the IT POS Engineer’s job? Send us your CV in word format today