IT Project Manager

Reference:

MD PM London 908702

Sector:

1st Line Support / Helpdesk, 2nd Line Support / Helpdesk, 3rd Line Support / Helpdesk, Helpdesk Manager, Support and Training, Systems / Support Analyst

Salary:

£25,000 to £32,000 Per Annum

Benefits:

+ Amazing Bens, Largest Sports Retailer in the world

Town/City:

London

Contract Type:

Permanent

We specialise in the recruitment of high quality candidates in the IT sector. We have an excellent opportunity for an IT Project Manager / IT Support Technician that will cover both logistics and retail environments. You will be responsible for providing day-to-day support and delivering projects. You will work as part of a dynamic local IT team, and work closely with expert engineers based internationally.

The company is one of the world’s largest sport retailers and be responsible for providing technical support for retail, logistics, and office environments, as well as delivering innovation and efficiency projects. You will work closely with the local IT team to ensure that support queries are dealt with in a timely, professional, and efficient manner, and stakeholders are kept up to date with any developments. As well as providing support, you will be responsible for managing large-scale projects from start to finish.

IT Project Manager / IT Support Technician’s Core Duties

  • Provide support for retail and logistic
  • Manage projects from conception to delivery stages
  • Courteously communicate with users over the ticket portal, via email, and in-person
  • Work as part of a dynamic team to ensure high standards of support and user satisfaction
  • Maintain and improve the IT solutions of the company.
  • Ensure quality and deploy Technical solutions.

IT Project Manager / IT Support Technician’s Key Skills

  • IT Qualification
  • Project management qualifications would be highly advantageous
  • Knowledge of logistics IT systems and processes
  • At least 2 years project management experience
  • At least 2 years experience using support/ticketing tools
  • Excellent communication skills are mandatory
  • Excellent troubleshooting and problem-solving skills
  • Able to manage your time effectively

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