IT Support Assistant


MS SA 295176


1st Line Support / Helpdesk, Support and Training, Systems / Support Analyst


£22,000 to £25,000 Per Annum


Excellent Career Potential, + amazing bens



Contract Type:


We specialise in the recruitment of high quality candidates in the Technical Support sector. We have an excellent opportunity for an IT Support Assistant to join a leading engineering firm focused on the aviation sector. The IT Support Assistant will assist the software engineering team with ongoing work.

£22,000 - £25,000, Monday - Friday, 9:00 am - 5:30 pm - Hybrid Working Potential

IT Support Assistant Core Duties

  • Responsible for general IT support
  • Troubleshoot Mac, Windows and Linux OS issues
  • Manage and support staff on Google Workspace
  • Use and troubleshoot specialist tools and programs to install firmware
  • Configure software on specialist hardware - drone GCS and Ubuntu tablets
  • Network setup and administration, and device administration
  • Improve computer security based on industry best practice

IT Support Assistant’s Key Skills

  • At least 1 year’s IT Support experience and / or relevant IT qualifications
  • Methodical and able to work under pressure
  • Demonstrate a calm and stable approach all at times
  • Ability to work under own supervision and manage their own workload and tasks
  • Flexible and able to manage priorities
  • Enjoy practical work
  • Ability to highlight areas for improvement
  • Display a common sense and logical approach to problem solving
  • A team player
  • Attention to detail

Are you enthusiastic about the IT Support Assistant job? Send us your CV in word format today