IT Support Technician


MC / ITT 438353


1st Line Support / Helpdesk, 2nd Line Support / Helpdesk, 3rd Line Support / Helpdesk, Engineers and Maintenance, Exchange Specialist, Firewall & Security, Forefront / FIM , Hardware Engineer, Helpdesk Manager, Infrastructure, Infrastructure Consolidation, LAN/WAN, Laptop Engineer, Lync 2010 / Office 2010, Microsoft Infrastructure, Network Administrator, Network and Telecommunications, Network Manager, Office Communication Server / OCS , On-Site Engineer, Other, Other IT Roles, PC Engineer, Printer Engineer , Server Administrator, Server Consolidation, Server Engineer, Service Desk Analyst 1-3rd Line, SharePoint / MOSS, Storage Virtualisation, Support and Training, System Admin Technician Engineer, Systems / Support Analyst, Systems Management, Systems/Network Admin, TCP/IP, Virtualization, Wireless Technologies


£23,000 to £30,000 Per Annum


+ Bens


London Bridge

Contract Type:


We specialise in the recruitment of high quality candidates in the IT support sector. We have an excellent opportunity for an IT Support Technician to join a talented bunch of data scientists, innovation specialists, entrepreneurs, developers, marketers and insurance specialists, to name a few, at a fantastic insurance company based in London Bridge.

IT Technician’s Core Duties

  • 1/2nd Line desktop support for MacOS and Windows
  • Install, upgrade and support Windows and Mac OS
  • Provide excellent customer service
  • Manage desk moves and changes, including the starter/leaver process
  • Purchase new equipment for the business
  • Send devices off for repair
  • Produce “how to” guides on systems usage to aid customers and other technical support staff
  • Manage internal asset list
  • Manage company mobiles
  • Manage SIM Card VPN platform

IT Technician’s Key Skills

  • Knowledge of Office 365, OneDrive & SharePoint
  • Troubleshoot Windows and Mac devices
  • iOS Knowledge
  • Knowledge and troubleshooting skills of the Microsoft office suite
  • Knowledge of telephony & VPN Clients
  • Strong written and communication skills

 IT Technician’s NOT Essential Skills

  • Working familiarity of Confluence and JIRA
  • Knowledge of the IT Infrastructure Library (ITIL) framework.
  • Experience of MDM tools such as Intune and Jamf
  • Experience with Sophos XG

Are you enthusiastic about the IT Technician’s job? Send us your CV in word format today