Reference:
MC / ITT 438353
Sector:
1st Line Support / Helpdesk, 2nd Line Support / Helpdesk, 3rd Line Support / Helpdesk, Engineers and Maintenance, Exchange Specialist, Firewall & Security, Forefront / FIM , Hardware Engineer, Helpdesk Manager, Infrastructure, Infrastructure Consolidation, LAN/WAN, Laptop Engineer, Lync 2010 / Office 2010, Microsoft Infrastructure, Network Administrator, Network and Telecommunications, Network Manager, Office Communication Server / OCS , On-Site Engineer, Other, Other IT Roles, PC Engineer, Printer Engineer , Server Administrator, Server Consolidation, Server Engineer, Service Desk Analyst 1-3rd Line, SharePoint / MOSS, Storage Virtualisation, Support and Training, System Admin Technician Engineer, Systems / Support Analyst, Systems Management, Systems/Network Admin, TCP/IP, Virtualization, Wireless Technologies
Salary:
£23,000 to £30,000 Per Annum
Benefits:
+ Bens
Town/City:
London Bridge
Contract Type:
Permanent
We specialise in the recruitment of high quality candidates in the IT support sector. We have an excellent opportunity for an IT Support Technician to join a talented bunch of data scientists, innovation specialists, entrepreneurs, developers, marketers and insurance specialists, to name a few, at a fantastic insurance company based in London Bridge.
IT Technician’s Core Duties
- 1/2nd Line desktop support for MacOS and Windows
- Install, upgrade and support Windows and Mac OS
- Provide excellent customer service
- Manage desk moves and changes, including the starter/leaver process
- Purchase new equipment for the business
- Send devices off for repair
- Produce “how to” guides on systems usage to aid customers and other technical support staff
- Manage internal asset list
- Manage company mobiles
- Manage SIM Card VPN platform
IT Technician’s Key Skills
- Knowledge of Office 365, OneDrive & SharePoint
- Troubleshoot Windows and Mac devices
- iOS Knowledge
- Knowledge and troubleshooting skills of the Microsoft office suite
- Knowledge of telephony & VPN Clients
- Strong written and communication skills
IT Technician’s NOT Essential Skills
- Working familiarity of Confluence and JIRA
- Knowledge of the IT Infrastructure Library (ITIL) framework.
- Experience of MDM tools such as Intune and Jamf
- Experience with Sophos XG
Are you enthusiastic about the IT Technician’s job? Send us your CV in word format today
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