IT Support Technician


M / ITM 836391


1st Line Support / Helpdesk, 2nd Line Support / Helpdesk, 3rd Line Support / Helpdesk, Database Trainer, Firewall & Security, Helpdesk Manager, Infrastructure, Infrastructure Consolidation, IT Trainer, LAN/WAN, Network Administrator, Network and Telecommunications, Network Manager, Server Consolidation, Storage Virtualisation, Support and Training, System Admin Technician Engineer, Systems / Support Analyst, Systems/Network Admin, Virtualization


£30,000 to £32,000 Per Annum


+ Bens



Contract Type:


We specialise in the recruitment of high-quality candidates in the IT Management sector. We have an excellent opportunity for an IT Support Technician / IT Manager to join a fabulous successful and expanding organisation based in Leytonstone in Essex.

Salary £30k circa, however possibly higher for the right candidate.

IT Support Technician / IT Manager’s Core Duties

  • To implement and support the agreed IT strategy for systems, applications, software, services and hardware
  • Manage all third-party solutions, including Routeplanner and IQ
  • Conduct a database analysis to organise and manage company data
  • Ensure that the company's computing resources are well managed with records kept detailing allocation of hardware, software licences and other assets.
  • Implementation of IT security policy and procedures, including GDPR
  • Install, upgrade and provide ongoing IT solutions to business needs
  • Day to day responsibility for support for desktop and mobile user in the business.
  • Responsible for all new employee set up and training
  • Handle requests and queries appropriately
  • Manage all aspects of office management including, stationary, IT, cleaning, facilitates contractors, and hoc requests
  • Office Filing/ Mange archive filling

IT Support Technician / IT Manager’s Key Requirements

  • Significant experience in the IT industry
  • Microsoft Office Skills
  • Organisation skills
  • Time Management
  • Strong interpersonal and customer services skills
  • Ability to analyse problems quickly and offer solutions
  • Able to work on their own initiative
  • Experience with EDI (Electronic Data Interchange) would be highly advantageous
  • Experience with Virtual servers and VPNs would be beneficial
  • Experience with Routeplanner and IQ would be desirable
  • Experience managing / supervising members of staff

Are you enthusiastic about the IT Support Technician / IT Manager’s job? Send us your CV in word format today